Wireless network not validating
The service is great, however the phone is not that great. Unfortunately, there's no real science behind this as Assurance no longer publishes what's compatible. So instead of paying for the dump to get rid of them, some genius mind had the idea: Why not give them away to the lower class citizens and control them... I received 2 texts last week that I will be upgraded to 1 GB next month. Time will tell if the phone lasts, but for now, it meets my needs.My brother got a Moto G5 Plus in a raffle at work, so he gave it to me. For the longest time any pay Lo phone could be used. [email protected]@@@@@@@@@@@@@@@@RGHHHHHHH I'm sorry to hear about your super frustrating experience! Even though I mentioned that "IT STATES ON THEIR FREAKING WEBSITE" that the Hydro Reach is one of the other approved phone models. Given how many people are reporting issues with various Lifeline services, I actually recently created a new page discussing your options for escalating your complaints. You can also scroll down and describe your personal story there as well!All you people out there whining about the fact that you can't get some kind of upgraded, new phone should STFU and be happy that you live in a country that can actually provide you with a phone.
I really am thankful for the free phone service, but it would be better if it actually worked!!! They have better phones, and they have Bring Your Own Phone Program, which means you can pick out your own phones to upgrade to, which is good because we deserve it!
A friend has had nothing but trouble with the free phone & they have blown her off....phone that works now! You just have to give AW a call and request an upgrade. If they refuse, your other option is to activate service with another Lifeline provider. a GSM or locked phone), or that NO Hydro Reach phones can be activated on AW at all? I got it and have had more issues with it than the cheapy cheap small reg phone they sent me in the beginning. Assurance Wireless phones are crap and I don'tcare if people say we complain about the phones.
Don't know if she would want a smartphone, so a list of any that are acceptable will be appreciated! They'll provide you with a new phone, and port your number over for you. I have the ZTE Quest because I wanted an upgrade and AW said this was the best. Anyways, AW clearly states that they Hydro Reach is compatible. Just because we get this service for free doesn't mean we deserve crap! Actually, I like the one I have, but dropped it too many times! That certainly sounds extremely frustrating to say the least!
I CANNOT believe that people who are getting something free, are complaining that they can't get some kind of upgraded phone and that they "deserve" one.
And just because they are getting something FREE, they should get what they want. I am SO grateful that I actually have this service.
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I just went through hell, breaking my arm falling over my crutches that I was using for my hip that had to be replaced.